Our out-bound services cater to old and prospective clients as per their demands and needs. Calls have become an inevitable part of our daily life. It is used not only for follow-up services but also to build better customer relations, increase sales and spread your business in a new market.

Our Outbound Services

• Customer Satisfaction Follow-Up
• Survey for Customer Satisfaction
• Appointments
• Verification of Sales
• Tele-calling surveys
• Information Collection
• Product or Service Promotion
• Customer Loyalty Program
• Live Transfers or Hotkeys
• Survey and Market Research
• Welcome telecalls
• Sales
• Collections

Customer Satisfaction Follow-Up

Customer Satisfaction Folow-up services ensure that the organisation maintains a positive and long-standing relationship with its existing and new clients. It informs customers about the various benefits they can get due to them availing of your product or service. Our team can help improve your public image and brand recognition.

Survey for Customer Satisfaction

Customer feedback and comments will help improve your business. It also puts importance on the customers. Customer feedback will also help you detect any flaws in your product and improve your service accordingly. Our first-class services will make you stand out from the crowd offering more than what others can give.

Appointments

It might take up all your time received calls and set up appointments. It will be better if you focus on sales growth and management while we take care of this time-consuming process. Do not worry. Our team of experts can convert almost all leads to sales, giving a boost to your revenue. We will also inform you about your appointments at regular intervals.

Verification of Sales

Our sales verification team consists of experts who have years of experience in this field. We are sometimes doubtful about an online purchase and if the products are original and worthwhile. It also happens with offline purchases. Our team of sales verification experts ensures the safety and reliability of the products you purchase or the services you avail of.

Tele-Calling Surveys

Tele-Calling surveys ensure that organisations focus on their strategies and policies but also offer positive and fast customer support. It also contributes to the positive growth of the company. We also have team members who have fluency in English and any other regional language you want. We ensure to cover all the potential clients and take their feedback.

Information Collection

We understand that you have to invest much amount of time in your daily work and invest it in conducting deep research about your industry. It is a time-consuming process and you have to conduct research, prepare a synopsis, and complete a transaction. Our experts will also provide you with new data at regular intervals.

Product or Service Promotion

An organisation needs to know its market and prospective buyers before introducing a product or service. It will help you prevent making wrong investments and spending your time on useless strategies that will give you no results. We can promote your products and services in a new market that will return you positive results.

Customer Loyalty Program

Customer Loyalty Program plus an important role for a business in this competitive world. Just contact them and calling them would bring no benefits for the company if you do not hold a good customer relationship. Customer Loyalty Program helps in customer retention and finding new customers. We can help them with new programs and subscription renewals.

Live Transfers or Hotkeys

Organisations should think about implementing love transfers or Hotkeys. It can be a time-consuming process to answer all the queries of a new or existing customer. This is where a live transfer service can help. Our experts will always be present to help out your customers.

Survey and Market Research

A thorough market research will save up on your time and help you know about your prospective clients and market. You will find it easier to craft your strategies if you know every detail about your market. Our professionals collect information from the world and hold external and internal research for the benefit of your organisation.

Welcome Tele-Calls

It does not matter if you have a small or large business. Welcome calls can go a long way for your business. It will help customers feel more connected to your business. A welcome call makes them feel secure and helps them decide if they should buy your product or service.

Sales

Getting new customers can be hard if you do not know the right strategies. You need to have special strategies to get new customers and make them buy your products and services and not your competitors. Our experts will help you achieve your goal in no time.

Collections

Big or small, every organisation at some point struggles with keeping a track of their bills and payments. Our collection service will help you track all the bills, payments and loans and remind you on time about them.

Are you finding it difficult to keep a record of all your bills and debts? We have a team of experts who work 24 X 7 to keep you updated on all your payments that need to be cleared on time. We give timely reminders so that you do not miss the deadline.